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⛔ Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars
Hi everyone, We’re sorry, but there seems to be an issue with the way you can log in to your King account at the moment. This is only affecting players who use uppercase letters in their e-mail address. The workaround for this is to connect your account to Facebook, if that's an option for you; please do NOT create a new…
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Countdown crystals are just bombs (Levels 1881 & 1882)! CM:FIXED
Countdown crystals have just been introduced in level 1881 but they are just bombs in my game? I managed to get past the first level by buying more moves, but I can't do that now. This round forces me to move the orange bombs and the round instantly ends because of the yellow bombs Any ideas
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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Sir I couldn't find my king account
Sir I couldn't find my king account
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Why am I losing full pies
why am I losing full pies? This had happen twice I learn 2 more pies bringing my total to 5 Both times did the same thing I had 3 and play the bake the cake, my team won 2 more bring my total to 5, they same day I used 1 which should been a total of 4 but it went to a total of 2 What happened to the 2 full pies I won? and…
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Chocolate Box issues
I cannot delete my chocolate box notification, I’ve even tried deleting and reinstalling the app as well as logging in and out of my account. I cannot select “continue” so that I can start my levels.
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I am logged in to my King account but still cannot play games................any ideas for a fix?
See above
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Episode Race not starting
This discussion was created from comments split from: Complaints.
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Não consigo acessar a loja? Mim ajudar
Quero jogar
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Hello, how do I transfer the steps done in one phone to another phone?
Hello, how do I transfer the steps done in one phone to another phone?
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I keep getting error messages when trying to purchase boosters
keep getting error messages when trying to buy boosters
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Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️
I opened Candy Crush Saga to play and was prompted to restore my progress. I logged in with FB (which has always been my connection). I am getting the attached error message. I have logged out of all devices, ran updates on all apps, and reinstalled the app. None of this has worked. It’s frustrating see level 1 as my…
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How can I prevent an update on my old iPad 2 as this update will stop the game
I need to stop the update that keeps appearing on my iPad 2 as when I click on it it won’t update as my iPad 2 is old. I was playing perfectly before this screen with the update appears. I uninstall the game and reinstall it but again this screen appears with the update and I can’t remove it. I need help with that please…
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App Update Issues⛔️Reported
I keep getting this message on my iPad. IOS is up-to-date and I went in the App Store and candy crush is up to date as well. I tried turning the iPad completely off and back on and still get the error message.
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Why i lost my all gold?
Hi, i lost my all gold and candy, why? i upgrade my candy and all lost. how do i get them back so i can continue playing?
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Why am I not receiving lives anymore
why am I not receiving lives anymore.
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Delete My account
I would like to delete account
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Connection error
I’m not able to retrieve my progress. Says connection error
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Es la cuarta vez que estoy jugando y entra una llamada y me quita todo mi avance??
Ya iba 175 victorias seguidas y perdi el combo por el launcher de la app torpe
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Why am I forced to play Candy Royale?
I deleted the app because of this. Months later, it is still there. No one's complaints have been addressed about it.
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Purchase failed
Hi there, Ive just purchased a 2.99 bundle and should have had all kinds for it including I think 1 hour and 40 mins unlimited lives but I’ve got nothing, please help!
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Logging in
Every time I open app I need to save progress, this has only just started happening this last week
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What has happened?
So logged in and everything is lost. My bars My friends, saved lives, my picture everything and its taken me back as if I'm a newbie. I emailed and the response I got was it was my phones fault ? And there's nothing they can do. Clearly it's an issue at their end?